Zh88 Privacy Policy — Your data is safe with us

When you open an account at zh88 and as you use our services, we collect certain information. This is needed to provide you with the best experience and to keep your account secure. Under the zh88 privacy policy, we collect the following types of information:

All information mentioned above is collected with your consent. You can contact us at any time to access or request corrections to your data.

Zh88 collects your information through several methods. Across each one, we ensure maximum security and collect only what is strictly necessary:

• Directly from you: Information you provide when filling out the registration form, making a deposit or withdrawal, or contacting customer support.
• Automatically: While you use zh88, certain technical information is collected automatically through cookies, log files, and tracking technologies.
• Via third parties: Necessary confirmation details may be received from payment providers (bKash, Nagad, Rocket) and identity verification agencies.
• From public sources: Public databases may be checked from time to time to verify information for fraud prevention purposes.

Zh88 uses your information only for specific, legitimate purposes. We never use your data for anything beyond what's relevant or necessary. The main purposes are outlined below:

• Account Management: Creating, verifying, and maintaining your account.
• Payment Processing: Processing deposits and withdrawals, and maintaining transaction records.
• Ensuring security: Preventing fraud, deception, and unauthorized access.
• Legal Compliance: Compliance with applicable laws and directives from relevant regulatory authorities.
• Service Improvement: Analyzing your preferences and usage patterns to improve our services.
• Contact: Sending promotions, updates, or support-related information (with your consent).
• Responsible Gaming: Identifying signs of addictive behavior and providing timely support.

Zh88 never sells your data to advertisers or third parties. This is a core commitment of our privacy policy.

Zh88 does not share your information with third parties for their own purposes. However, limited sharing may occur in certain specific circumstances:

• Payment Partners: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• KYC Provider: Documents may be shared with licensed verification agencies for identity verification purposes.
• Legal Obligations: To comply with court orders, government agency requests, or regulatory authority requirements.
• Security threats: Collaboration with specialist agencies to prevent fraud and cyber attacks.

Zh88's website and app use cookies and similar tracking technologies to enhance your experience and maintain platform security.

• Essential Cookies: These are required to maintain login sessions and ensure security — the site cannot function without them.
• Performance Cookies: To understand which parts of the site are used most and to improve loading speed.
• Functionality Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To analyze usage patterns and improve service quality.

You can manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some zh88 features.

Zh88 uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third-party experts:

• SSL/TLS Encryption: All data exchanged between you and zh88's servers is secured with 256-bit encryption.
• Two-Factor Authentication (2FA): OTP verification for added security when logging into your account.
• Firewall & DDoS Protection: Multi-layered security measures at the server level.
• Data Masking: Sensitive information such as card numbers or mobile numbers is partially masked.
• Regular Security Audits: External cybersecurity experts conduct regular vulnerability assessments.
• Restricted Access Policy: Only authorized personnel may access specific data.

Zh88 does not store your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and operational purposes:

• Account Information: Up to 5 years after account closure (as required by law).
• Transaction Records: 7 years (in compliance with financial regulations).
• Customer support conversations: 2 years.
• Log Files & Technical Information: 12 months.
• Marketing Preferences: Until you opt out.

Once the retention period expires, zh88 securely deletes or anonymizes your data so it can no longer be linked back to you.

Under zh88's privacy policy, you have a number of important rights. To exercise any of them, please contact our support team:

Zh88 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor is using our platform:

• The account will be closed immediately.
• All collected data will be securely deleted.
• Any deposited funds will be refunded.

If you suspect a minor is using zh88, please contact us right away.

Zh88 may update this privacy policy from time to time. For any significant changes, we will notify you by email or via an in-platform notice. The effective date of any update will be shown at the top of the page.

If you have any questions or concerns about the Privacy Policy, please contact us: